Notices & FAQs

Target Data Breach

Regarding card reissuance: The Target data breach has caused a large increase in card production resulting in a delay in reissuance. Please be advised the current delay in card production is 2-3 weeks. Monthly reissues are also delayed, but are being prioritized to ensure timely receipt prior to card expiration dates. Your patience is appreciated as we work through the high card production volume. We apologize for any inconveniences.

Target experienced a security breach involving debit and credit cards used to make purchases in their stores between November 27 and December 15, 2013. If you shopped at a Target store during this time period, it is highly recommended that you frequently review your accounts for fraudulent activity. 

If you discover any unauthorized transactions or suspicious activity on your account, contact us at (407) 425-2561 x105.

 

For more information, please visit Target’s corporate website. 

 

What is CFPCU's Routing #? 

263181423

Are my funds secured at CFPCU?

Determining the $250,000 insurance can become confusing when members have multiple accounts and ownership. You can visit http://webapps.ncua.gov/ins/ to calculate if your deposits are insured.

Why did I not receive a statement?

Members with only a CFPCU savings account will not receive a regular statement. If there is no activity on your account other than dividends, you will only receive a statement at year end. If there is activity on your account, you will receive a statement at month end.

What happens when my account is dormant?

Dormant accounts will be charged a fee of $ 5.00/month.
 
(An account is considered dormant if for two years no withdrawals or deposits, other than credited dividends, have been made to the account. A dormancy fee is charged against the primary share savings only if all the share suffixes of the primary share are dormant. Minor accounts, accounts with balances of $1,000.00 or more, or accounts with a CD, IRA, VISA or Loan/Mortgage are not subject to the $5 dormant account fee, however, the account is still flagged as dormant.)

Account to Account Transfer Enrollment

As you may have noticed, we converted to a new Bill Pay system on December 6, 2013. This updated service adds many new features for our members. One of these new features includes a faster time lapse for Account to Account transfers from external financial institutions. In many cases this transfer will occur the next business day.

Unfortunately, if you enrolled in Account to Account transfers before December 6, 2103 your account was deactivated. During our upgrade, our conversion team was unable to transfer the existing accounts into our new platform.  We apologize for any inconvenience this may have caused. To re-enroll in Account to Account transfers, you are now required to have a checking account.  If you currently do not have a checking account please email cfpcu@cfpcu.org or call (407) 425-2561 and select option 2 to open an account.  After the account is open you can use the Bill Pay tab within Online Banking to enroll in Account to Account transfers. Please be aware that this process will take a few days to complete and allow yourself enough time to reestablish the accounts.